Terms of Service

 

Introduction

Welcome to ARETE, a matchmaking platform that allows CS:GO players to choose a role and play matches in a structured environment.

The ARETE website and service including all websites are owned, operated and distributed by ARETE ApS (referred to in these Terms of Service as “ARETE”, “we”, “us” and “our”). By accessing any part of the Service, you are agreeing to the terms and conditions described below, the terms and conditions of our privacy policy and any other legal notices published by us on the Service. These Terms of Service apply to all users of ARETE. If you do not agree to any of these terms, you should not use the Service.

We may modify these Terms of Service at any time. The Terms of Service was edited as of September 2019.

 

Copyright and Licenses

The entire contents of the Service are protected by international copyright and trademark laws and other proprietary rights. The owners of the copyrights and trademarks are ARETE, its affiliates and/or other third party licensors.

You may not use any robots, spiders, or similar data mining, data gathering or extraction tools or manual processes to collect, gather or copy any content or data on or related to the Service in a manner not authorized by ARETE in writing. You may not engage in practices of “screen scraping,” “database scraping” or any other practice or activity the purpose of which is to obtain lists of users, portions of a database, or other lists or information from the Service, in any manner and any quantities not authorized by ARETE in writing. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of ARETE or its affiliates without express written consent. You may not use meta tags or any other “hidden text” utilizing the ARETE name or trademarks without the express written consent of ARETE.

 

Account Terms

The following terms apply to your use of the Service and any account that you may open or attempt to open via the Service:

In order to use the ARETE Service and access any Content, you need to (1) meet the age requirements in the chart below, (2) have the power to enter a binding contract with us and not be barred from doing so under any applicable laws, and (3) reside in a country where Service is available. You also promise that any registration information that you submit to ARETE is true, accurate, and complete, and you agree to keep it that way at all times. If you are a resident of one of the following countries, reference this chart for your country-specific age restrictions:

If your country is marked with an asterisk (*) in the chart below, and you require parent or guardian consent, your parent or guardian will enter into the contract on behalf of you.

Country Age requirements
Andorra*, Argentina*, Australia, Austria*, Belgium, Bolivia*, Canada, Costa Rica*, Czech Republic, El Salvador*, Estonia, Finland, France*, Greece*, Guatemala*, Hong Kong, Iceland, Israel, Italy*, Latvia, Luxembourg, Malaysia*, Mexico*, Monaco*, Netherlands, Nicaragua*, Norway*, Paraguay*, Poland*, Portugal*, South Africa, Spain*, Sweden, Switzerland, Turkey*, United Kingdom, Vietnam Must be 18 or older, or be 13 or older and have parent or guardian consent.
Brazil Must be 18 or older, or be 16 or older and have parent or guardian consent.
Bulgaria*, Colombia*, Chile, Hungary, Liechtenstein, Lithuania, Panama*, Peru, Romania Must be 18 or older, or be 14 or older and have parent or guardian consent.
Denmark* Must be 18 or older, or be 15 or older and have parent or guardian consent.
Cyprus*, Dominican Republic, Ecuador, Ireland, Malta*, New Zealand, Philippines*, Uruguay Must be 18 or older.
Honduras* Must be 21 or older, or be 18 or older and have parent or guardian consent.
Indonesia Must be 21 or older.
Japan, Thailand Must be 20 or older, or be 13 or older and have parent or guardian consent.
Singapore Must be 16 or older.
Slovakia* Must be 16 or older, or be 13 or older and have parent or guardian consent.
Taiwan Must be 21 or older, or be 13 or older and have parent or guardian consent.

You are responsible for maintaining the security of your account and password. We view any actions taken by your account as taken by you. ARETE will not be liable for any loss or damage from your failure to comply with this security obligation.

Changing Fees

We reserve the right, at any time, to change any fees or charges for using any services provided on the Service (or to begin charging fees for any free service), provided that such changes will not apply to fees or charges paid or free services used prior to the time of the change.

Rules for All Users

When you sign up for the Site, you agree to the following rules:

Your use of the Service is subject to all applicable laws and regulations, and you are solely responsible for the substance of your communications through the Service.
You assume full responsibility for the content of the Service offered.
You agree that you will not engage in any behavior that constitutes unauthorized or unsolicited advertising, junk or bulk email (also known as “spamming”), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
You will not upload, share, post, distribute or otherwise partake in any behavior that is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies.
You will not partake in any behavior that victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability.
You will not share software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party.
You will not impersonate any person or entity, including any of our employees or representatives.
You will not use your account to breach security of another account or attempt to gain unauthorized access to another network or server. Not all parts of the Service may be available to you or other authorized users of the Service. You shall not interfere with anyone else’s use and enjoyment of the Service. Users who violate systems or network security may incur criminal or civil liability.

Membership Fees

You may participate in our “ARETE Premium Membership” by subscribing to pay monthly or annual membership fees for access to the Service.

ARETE collects all fees through third party providers. Each provider is its own company, and ARETE isn’t responsible for its performance.
No refunds are offered for Premium Membership fees or any other fees collected by the Service.
Fees for Premium Membership or any other portion of the Service may be changed at any time without prior notice.

Recurring Billing

The membership fee will be billed on the beginning of the paying portion of your membership and each month or year thereafter unless and until you cancel your membership. We automatically bill your Payment Method each month on the calendar day corresponding to the commencement of your paying membership. We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment Method has not successfully settled. In the event your paying membership began on a day not contained in a given month, we may bill your Payment Method on a day in the applicable month or such other day as we deem appropriate. For example, if you started your Premium Membership or became a paying member on March 31st, your next payment date is likely to be April 30th, and your Payment Method would be billed that date.

No Refunds

Payments are nonrefundable and there are no refund or credits for partially used periods. Following any cancellation, however, you will continue to have the benefits of your ARETE Membership through the end of your current billing period.

Cancellations

You may cancel your ARETE Premium Membership at any time for any or no reason. To cancel your recurring subscription, please visit your payment settings within your ARETE account profile located at http://arete.gg/settings/payments. If you have canceled your ARETE Membership, you will lose access to all Premium features at the end of your billing period. If you choose to sign back up as a paying member, your billing date will reset to the day you paid.

Price Changes

We reserve the right to adjust pricing for our service, or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms of Use, any price changes to your service will take effect following email notice to you.

ARETE Rights

ARETE reserves these rights:

We can make changes to the ARETE Site and Services without notice or liability.
We have the right to terminate your membership, account, payment, or other affiliation with the Service at any time and for any reason. We can change our eligibility criteria at any time. If these things are prohibited by law where you live, then we revoke your right to use ARETE in that jurisdiction.
We will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in investigating suspected criminal violations.
We have the right to reject, cancel, interrupt, remove, or suspend a comment, or other posted comment at any time and for any reason.
ARETE is not liable for any damages as a result of any of these actions, and it is our policy not to comment on the reasons for any such action.

Disclaimer of Warranties
THE SERVICE AND ALL MATERIALS INCLUDED THEREIN ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT.

THE SERVICE COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES OR TYPOGRAPHICAL ERRORS. WE MAY MAKE CHANGES TO THE SERVICE AND ANY OF THE CONTENT OR FEATURES INCLUDED THEREIN, INCLUDING THE PRICES AND ACCESS RULES FOR ANY FUNCTIONALITY, AT ANY TIME WITHOUT NOTICE.

You understand and agree that temporary interruptions of the Service may occur as normal events.

You understand and agree that the Service is provided “AS IS” and that we assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings.

 

Limitation of Liability
IN NO EVENT SHALL WE OR ANY OTHER ARETE PARTY BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SERVICE OR OF ANY WEB SITE REFERENCED OR LINKED TO FROM THE SERVICE.

 

Indemnification

Upon a request by us, you agree to defend, indemnify, and hold us and the other ARETE Parties harmless from all liabilities, claims, and expenses, including attorneys’ fees, that arise from your violation of these Terms of Service or any of the other Governing Documents, or other negligent or wrongful conduct. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

Miscellaneous

Unless otherwise required by a mandatory law of a member state of the European Union or any other jurisdiction, the Agreements (and any non-contractual disputes/claims arising out of or in connection with them) are subject to the laws of the state or country listed below, without regard to choice or conflicts of law principles.

Further, you and ARETE agree to the jurisdiction of the courts listed below to resolve any dispute, claim, or controversy that arises in connection with the Agreements (and any non-contractual disputes/claims arising out of or in connection with them). (In some cases, that jurisdiction will be “exclusive”, meaning that no other countries’ courts can preside over the matter; have jurisdiction; in other cases, the jurisdiction is “non-exclusive”, meaning that other countries’ courts may have jurisdiction as well. This is indicated in the chart as well.)

Country Choice of Law Jurisdiction
Andorra, Australia, Austria, Belgium, Czech Republic, Denmark, Finland, Greece, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Liechtenstein, Malaysia, Mexico, Netherlands, New Zealand, Poland, Romania, Singapore, South Africa, Sweden, Switzerland, Taiwan, Thailand, Vietnam Denmark Exclusive; Courts of Denmark
Bulgaria, Cyprus, Estonia, France, Hong Kong, Latvia, Lithuania, Luxembourg, Malta, Monaco, Norway, Philippines, Portugal, Slovakia, Spain, Turkey Laws of Denmark Non-exclusive; Courts of Denmark
Brazil Laws of Brazil Exclusive; State and Federal Courts of São Paulo, State of São Paulo, Brazil
Canada Not applicable to residents of Quebec: Laws of the Province of OntarioResidents of Quebec: Laws of the Province of Quebec, Canada Not applicable to residents of Quebec: Exclusive other than for the purpose of enforcing judgements; Courts of Ontario, CanadaResidents of Quebec: Courts of Quebec, Canada
Argentina, Bolivia, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay, Peru, Uruguay State of California, United States Exclusive; State and Federal Courts of San Francisco County, CA or New York, NY
United Kingdom Laws of England and Wales Exclusive; Courts of England and Wales in London, England

These Terms of Service, together with the Privacy Policy and the other Governing Documents, constitute the entire agreement between you and ARETE concerning the Service and the services provided by ARETE. If any provision of any such document is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions thereof, which shall remain in full force and effect. ARETE’s failure to insist upon or enforce strict performance of any provision of these Terms of Service or any of the other Governing Documents shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any provision of these Terms of Service. ARETE may assign its rights and duties under these Terms of Service or any of the other Governing Documents to any party at any time without notice to you.

Most communication between ARETE and you will be sent and received electronically. You agree that all electronic communication between ARETE and you shall satisfy any legal requirements that such communications be in writing.

Any rights of ARETE not expressly granted herein are reserved.